Job Description

Lead the Heart of Our Guest ExperienceFor over 100 years, the dining room has been one of the gathering places that makes Fair Hills Resort special. Families reconnect over meals, friendships are made around the table, and traditions continue year after year.We're looking for a positive, energetic Dining Room Manager to lead our front-of-house team and create exceptional dining experiences for our guests. This is a leadership position that combines staff management, guest relations, and daily restaurant operations.ResponsibilitiesTeam LeadershipRecruit, train, and mentor seasonal waiter/waitress staffCreate staff schedulesAssign daily dining room responsibilitiesLead and support the dining room team during meal serviceFoster a positive, team-oriented work environmentDining Room OperationsCreate guest table assignments for the duration of their stayEnsure efficient and welcoming meal serviceMonitor guest satisfaction and address concerns promptlyMaintain high standards of hospitality, cleanliness, and organizationCoordinate with the kitchen and other departments to ensure smooth operationsWork with the Event Director to coordinate on-site weddings & eventsGuest ExperienceBuild relationships with returning guestsLearn guest names and preferencesHelp create the welcoming, family atmosphere that Fair Hills is known forHandle guest questions and resolve concerns with professionalismQualificationsRestaurant or hospitality management experience is preferred but not required. Leadership ability, organization, and a passion for guest service are most important.The ideal candidate is:A positive leaderOrganized and dependableExcellent with peopleFlexible and adaptableA strong communicatorA team playerCalm under pressureGuest-focused with a passion for hospitalityScheduleOff-Season (October through Mid-May)Monday–FridayFive-day work week32-40 hour work weekResort Season (Mid-May through End of September)Six-day work weekWeekend, evening, and holiday availability required48-60 hour work weeks, depending on eventsWhy Fair Hills?For more than 100 years, Fair Hills Resort has set the standard for genuine Minnesota hospitality, welcoming generations of families back summer after summer. Our dining room has always been at the heart of that experience, a place where stories are shared, friendships are formed, traditions are celebrated, and guests become part of the Fair Hills family.Working at Fair Hills is unlike working at a typical restaurant. Our season is short & busy, we work hard and some days are long, but it's incredibly rewarding. Between mid-May and the end of September, we pour months of energy, creativity, and teamwork into creating unforgettable vacations for thousands of guests. The pace is fast, the days are full, and every meal is an opportunity to make someone's vacation a little more memorable.There's a unique satisfaction that comes from accomplishing so much in such a concentrated season. You'll finish each summer knowing you've helped create countless memories that families will talk about for years to come.Our winter off-season provides the opportunity to recharge, reflect, plan, and prepare for another incredible summer. It's a rhythm that has defined Fair Hills for a century; a season of giving everything you've got, followed by a season of renewal before creating the magic all over again.If you thrive on teamwork, love building relationships, and find fulfillment in creating exceptional guest experiences, you'll discover that Fair Hills isn't just a place to work, it's a place to build a career and become part of a century-long tradition of hospitality excellence.Benefits & CompensationSalary Range of $50,000 - $68,000 DOEAnnual bonus to be awarded at the discretion of ownership401K Match available after the completion of your 2nd season$30 cell phone allowance per month15 vacation days (120 hours) per year, to be accrued 5 days (40 hours) at a time, every 3 months after your first day, then annually.Paid Holidays: Thanksgiving (2.5 days), Christmas (3 days), New Years (2 days) and Easter (1 day)Health Insurance, fully paid on Silver Plan, to start on the 1st of the month 60 days after you start40% discount on Fair Hills gift shop merchandiseGolf benefits at Wildflower Golf Course50% discount on Fair Hills rentals (golf carts, Big Pelican, etc.)Supplemental payBonus payBenefitsEmployee discountPaid trainingReferral programPaid time offHealth insurance401(k)

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