Job Description

Overview

This is a remote position. Candidate must be in the Pittsburgh area due to regional travel requirements.

Main Function

Service Coordination is the process of identifying, coordinating, and facilitating all necessary supportive services and community resources for the elderly and/or disabled participants based on their individual needs. Service Coordinators will work from home as it will serve as their office, yet travel is required to visit participant's homes a few times a week.

Responsibilities

• Attend and complete orientation training and ongoing annual training (remote).
• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual\'s health needs;
• Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living;
• Inform and assist members with gaining access to needed LTSS and Medical Assistance services;
• Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed;
• Responsible to maintain ongoing communication internally and with caseload;
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan;
• Participate in remediation activities;
• Responsible for holding a caseload of 70-80 participants;
• Maintain ongoing communication with providers;
• Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan;
• Responsible to report all member incidents and allegations of neglect/abuse within 24 hours;
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees\' rights.
• Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting.

Needs reliable transportation

Bilingual preferred but not required!

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